Terms and Conditions

User Agreement

By using the Taangu.com website, application, mobile site and social media pages (“Website”), including to place an order for goods, you accept these terms and conditions (“Terms and Conditions”) and our Privacy Policy (together referred to as the “Agreement”). This Agreement is between you and Taangu.com company (referred to in this Agreement as “we”, “us” or “our”).

We may update these Terms and Conditions from time to time by posting an updated version to the following web

page: https://www.taangu.com./terms. It is your responsibility to check the Terms and Conditions that apply before using the Website or posting ad. If you do not agree to the updated Terms and Conditions, then you must immediately stop using the Website.

Specific terms applicable to marketplace sales

In addition to selling our own goods and services, we also operate as a marketplace platform that allows independent, third party sellers who abide by our standards to list and sell goods on our Website (“Sellers”). If goods on the Website are being sold by a third party, the listing will contain the Seller’s details in addition to any terms of sale specific to the Seller’s goods (such as delivery timetables, shipping costs and warranty).

If there is any inconsistency between our Terms and Conditions and the Seller’s terms: the Seller’s terms relating to shipping and delivery will prevail to the extent of the inconsistency; and

our Terms and Conditions will prevail to the extent of any other inconsistency.

When you choose to buy goods from a Seller, you are transacting directly with the Seller, and we are not a party to the transaction. As a result, we do not control any aspects of the transaction, including the listing content and accuracy or the quality, shipping and delivery of the goods.

Subject to clause 2.2, this Agreement sets out the terms applicable to all goods sold on the Website whether by us or our Sellers. We hold the benefit of this Agreement for ourselves and for each Seller.

When you choose to buy from a Seller, you agree that:

we are not the supplier of the Seller’s goods and services and in that case act as a platform for the Seller only

we are not responsible for the transactions that occur between you and the Seller, nor are we responsible for the Seller’s goods or services; and

to the extent permitted by law, we make no warranty or representation regarding the standard of any goods or services to be supplied by the Seller.

Registration and User Requirements

You must be signed up with a Taangu account to access some features of the Website or our services. When you sign up, you will provide us with personal information including your name, address, and a valid email address. You must ensure this information is accurate and current.

To sign up for an account or to use the Website you must be at least 18 years old, have a current Ghanaian residential address and have the capacity to enter into a legally binding agreement with us.

Access and use of the Website

You must only use the Website through the interfaces provided by us and in accordance with this Agreement and any applicable law.

You must not (and must not attempt to):

interfere with or disrupt the Website or the servers or networks that host the Website;

use data mining, robots, screen scraping or similar data gathering and extraction tools on the Website;

interfere with security-related or other features of the Website; or

use, copy or distribute content without our express permission.

We may refer fraudulent or abusive or illegal activity to the relevant authorities. If you have an account with us, you are solely responsible for the activity that occurs on your account (including posts placed using your account), and you must keep your account password secure. We are not responsible for any unauthorised activity on your account if you fail to keep your account login information secure.

From time to time, we may require two-factor authentication to enable you to access your Account. When two-factor authentication is enabled, you will be required to enter an authentication code which will be sent to you by the preferred verification method you have selected. If you are unable to access your verification code, you will need to call our Customer Service Centre on support@taangu.com to verify your account.

You must not use another member’s account without our, and/or the other user’s, express permission. If you suspect or become aware of any unauthorised use of your account or that your password is no longer secure, you must notify us immediately and take immediate steps to re-secure your account (including by changing your password).

Subject to any Non-Excludable Rights, we do not warrant that the Website will be available at all times and without disruption and we provide no warranties in relation to the content of any other website linked to or from our Website.

Information on this Website

Information about goods on the Website that are sold by Sellers is based on material provided by the Sellers and their suppliers and/or product manufacturers. Subject to any Non-Excludable Rights, we cannot be held responsible for inaccuracies or errors caused by incorrect information supplied to us or by the Sellers.

You agree to make your own enquiries to verify information provided and to assess the suitability of goods or services before you order the goods or services.

Due to photographic and screen limitations associated with the representation of goods, some actual goods (including, in particular, clothing, apparel and shoes) may differ to a small extent in visual appearance (for example in colour) from the way they appear on the Website.

Disclaimer and Liability

To the fullest extent possible at law, and subject to any Non-Excludable Rights, we exclude our liability to you or anyone else for loss or damage of any kind or nature relating in any way to the Website including, but not limited to, loss or damage you might suffer as a result of:

errors, mistakes or inaccuracies on the Website or our social media pages;

you acting or not acting, on any information contained on or referred to on the Website and/or any linked Website or our social media pages;

personal injury or property damage of any nature resulting from your access to or use of the Website;

any unauthorised access to or use of our secure servers and/or personal information and/or financial information stored on those servers;

any interruption or cessation of transmission to or from the Website;

any bugs, viruses, trojan horses or other harmful code or communications which may be transmitted to or through our Website by any third party; and/or

the quality of any product or service of any linked sites,

except to the extent that such loss or damage is caused by our negligence.

We do not warrant, endorse, guarantee or assume responsibility for any product or service advertised or offered by a Seller through the Website or any linked website or featured in any banner or other advertising. Except where we have explicitly agreed to do so in this Agreement, we will not be in any way responsible for monitoring any transaction between you and any Sellers of goods and services.

Where any law (including the Ghana Consumer Law) provides a guarantee which may not be lawfully excluded, our liability will be limited to that provided by law.

Subject to any Non-Excludable Rights, in no event shall we be liable to you for any special, incidental or consequential loss arising out of or in connection with our Website, or this Agreement. You agree to accept sole responsibility for the legality of your actions under the laws that apply to you. You agree that we, our affiliates and related entities or our suppliers have no responsibility for the legality of your actions.

Social Media and Content

You understand that all information, such as comments, messages, text, files, images, photos, video, sounds and other materials (“Content”) posted on, transmitted through or linked from the Website, our Facebook page, Twitter feed, Instagram or forum or other like application or site that allows for the publication of user generated material (“Social Media”), is the sole responsibility of the person from whom such content originated.

You understand that we do not control and are not responsible for content made available through the Website or Social Media unless it originates from us, our agents or employees. Consequently, by using the Website or our Social Media pages you may be exposed to content provided by third parties that is offensive, indecent, inaccurate, misleading or otherwise objectionable (“Third Party Content”). By using the Website, you acknowledge and agree that you use the Website at your own risk and to the extent permissible at law we do not accept liability for any Third Party Content.

As a member or participant on our Social Media pages, you agree that you are responsible for any content submitted, posted or made available through the Website and you must not post (or allow) content to be posted that:

you do not have the right to post;

is defamatory or in contempt of any legal or other proceedings;

is misleading or deceptive;

is offensive or discriminates against any group of persons being a group defined by reference to colour, race, sex, origin, nationality or ethnic or national origins;

denounces religious or political beliefs;

contains religious or political material;

is indecent, obscene, vulgar, pornographic or offensive;

infringes any copyright, trade mark, patent or other intellectual property right of another person;

contains any unsolicited or unauthorised advertising or promotional material;

contains or links to viruses, malware, spyware or similar software; or

impersonates any person or misrepresents your relationship with any person.

We reserve the right, at our absolute discretion, to pre-screen, refuse or remove any content from the Website or our Social Media pages, without giving any reasons.

You understand and agree that we may retain server and backup copies of your submitted content even if you have altered, removed or deleted your content from public display.

Customer Product Reviews

This section sets out how we manage reviews for both products and Marketplace Sellers on our platform. All reviews must comply with these terms. We reserve the right to remove or refuse to publish any review that does not comply with these requirements.

All reviews;

can only be made if you have purchased a product on Taangu.com or from a Seller;

must be relevant and directly related to the reviewed product or Seller;

must not be solicited in any way by a third party;

must not be conducted by a party with a commercial/personal interest in the manufacturer or supplier of the goods or services;

must not contain language or content which is considered defamatory, offensive, hurtful or abusive; and

must not contain personal contact information including full names, email addresses, phone numbers, addresses or other such information.

Taangu.com does not allow parties to post reviews designed to mislead consumers, compromise consumer safety, or which we otherwise deem to abuse our review functionality. Where we suspect or become aware of any activity we deem to be a misuse of our review tool, we reserve the right not to display or remove any such material.

By submitting a review, you agree to Taangu.com’s Privacy Policy, which applies to any personal information we collect, share and store in the process of accepting the review.

By submitting a review you irrevocably assign any and all intellectual property rights in your review content, including copyright, to Taangu.com, and you irrevocably consent to any conduct by Taangu.com that constitutes an infringement of any moral rights in any review material submitted to Taangu.com.

In addition to any other rights we may have under these terms, we reserve the right not to publish, or remove from our Website, any review we deem to be in breach of these terms. To the maximum extent permitted by law, Taangu.com nor any of its related bodies shall not be liable to you or any third party for any material authored by you which is featured on our Website(s) as part of our review functionality. You hereby indemnify and hold Taangu.com harmless against any loss, damage, claim, demand, suit or action incurred by Taangu.com as a result of your breach of these terms.

All reviews published on Taangu.com are the views of the author and do not constitute Taangu.com’s own views and are not endorsed by Taangu.com.

Intellectual Property

All content, graphics, user and visual interfaces, photographs, trade marks, logos, sounds, music, artwork, and computer code, including but not limited to the design, structure, selection, coordination, expression and arrangement of such material contained or used in the Website is either owned, controlled, or licensed to Taangu.com, or is otherwise subject to the intellectual property rights of third parties and is protected by copyright, patent and trade mark laws and various other intellectual property rights. We reserve all intellectual property rights, including but not limited to, copyright in material and/or services provided or authored by us. Nothing in the Agreement gives you a right to use any of our marketing material, business names, trademarks, logos, domain names or other distinctive brand features.

Other trademarks used on the Website that belong to third parties are used with permission and remain the intellectual property of the third party.

You may not: modify or copy the layout or appearance of the Website nor any computer software or code contained in the Website; or

decompile or disassemble, reverse engineer or otherwise attempt to discover or access any source code related to the Website.

If you correspond or otherwise communicate with us, you automatically grant to us an irrevocable, perpetual, non-exclusive, royalty-free, world-wide licence to use, copy, display and distribute the content of your correspondence or communication and to prepare derivative works of the content or incorporate the content into other works in order to publish and promote such content. This may include, but is not limited to, publishing testimonials on our Website and developing your ideas and suggestions for improved goods or services we provide.

Transfer and Assignment

You agree and acknowledge that we may merge, sell or otherwise change control of our company, our business or the Website to a third-party.

We shall be permitted without giving notice or seeking prior consent from you, to disclose the personal information and other data that we have collected from you to the third party.

We shall be entitled to assign the benefit of any agreements we have with you to the third party without your consent, except where such assignment will cause (or is reasonably likely to cause) a material detriment to you, in which case we must seek your consent.

General

We will not be liable for any delay in performing any of our obligations under this Agreement if such delay is caused by circumstances beyond our reasonable control.

This Agreement will be governed by and interpreted in accordance with the laws of Ghana.

If any part of this Agreement is found to be void, unlawful or unenforceable then that part will be deemed to be severable from the balance of this Agreement and the severed part will not affect the validity and enforceability of any remaining provisions.

If we do not exercise or enforce any right or provision under this Agreement, it will not constitute a waiver of such right or provision. Any waiver of any provision under this Agreement will only be effective if it is in writing and signed by us.

Privacy and Personal information

If you provide us with any personal information our Privacy Policy will govern how we will use or disclose that information. Please review and understand our Privacy Policy.